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Carlak
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| Tue Jan 16, 2007 10:12 pm National Get to Know your Customer Day |
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Hello Everyone,
Wed January 17th is National Get To Know Your Customer Day.
What are some way we can make our services more personalized and get to know our customer better? |
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Ravish30
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| Wed Jan 17, 2007 12:23 am |
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I think I might do a impromptu Customer Survey with just a few questions so I can get to know them better and for completing it offer them a special discount or free little gift type of thing.
Shelly |
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Carlak
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| Wed Jan 17, 2007 12:46 am |
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Hi Shelly,
This is a good way to get to know them better. I have not decided what i will do yet. I am hoping to get some ideas from you ladies here.
Joyfully,
Carla |
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wahmannounce
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| Wed Jan 17, 2007 1:53 am |
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| Thanks, Carla for keeping us up-to-date. I really do appreciate the thoughtfulness. :D |
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Carlak
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| Wed Jan 17, 2007 2:19 am |
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You are more than welcomed.
There are so many opportunities to show our customers/ clients that they are special and that we are thankful for their business.
Joyfully, |
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wahmannounce
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| Wed Jan 17, 2007 2:28 pm |
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Well,
I've written an article for the special occasion. I'll be sending it out today for our weekly Wahm Announcements. So, anyone would like to add their comments, please do so:
http://wahm-announce.com/wahm-blog/2007/01/17/national-get-to-know-your-customers-day/ |
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Ravish30
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| Wed Jan 17, 2007 4:03 pm |
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Kewl Rhonda! I am going to go read it!
Shelly |
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Carlak
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| Wed Jan 17, 2007 4:12 pm |
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Spend some time today just following up with your clients/ customers during your conversation find out if they are a coffee or tea drinker and what type of coffee or tea they prefer ( i.e. Starbucks or Caribou) or ice cream Baskin Robins or Cold Stone.
Send out a card with a gift certificate in it for their favorite coffee place or if they have never tried Cold Stone send them a Cold Stone certificate (find out online if they have one in their area) and put a hand written note inside letting them know what your favorite flavor or creation is and dont forget to say "thank you".
Not only did you find something out about them but then they also found out something about you.
Joyfully, |
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Carlak
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| Wed Jan 17, 2007 4:14 pm |
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A $5 gift certificate is enough to cover a treat of this nature eash to send and the personal note is priceless.
Joyfully, |
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